New Faces, New Footprint: AdRem Expands to Florida and Welcomes Dallas Calles

Fort Lauderdale shown on US Map with Office Meeting
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[FORT LAUDERDALE, FLORIDA, UNITED STATES, August 5, 2025]

There’s real momentum building at AdRem Systems Corporation. We’ve opened a new office in Fort Lauderdale, Florida and have welcomed Dallas Calles as our newest Business Development Manager to lead Florida, while driving the sales pipeline across all three of our core states: Florida, Virginia, and Michigan. 

If you’re a business leader looking for trusted Managed IT support in Florida, and tired of reactive systems, compliance fire drills, and unpredictable costs, this move is for you. 

Why Florida, and Why Now?

South Florida is surging with growth, especially in industries where security, compliance, and uptime aren’t optional (think healthcare, finance, legal, logistics, and government contractors). With cyber insurance underwriters tightening requirements and frameworks like HIPAA, CMMC, and NIST getting sharper teeth, many organizations need more than tickets closed. They need a managed IT partner who brings strategy, discipline, and clear accountability. 

Our new Fort Lauderdale office (2598 East Sunrise Blvd, Suite 2104) gives those organizations a local relationship backed by a national delivery engine. It’s the best of both worlds: proximity and predictability. 

“Expanding to Fort Lauderdale isn’t just about geography, it’s about being closer to the business leaders who depend on us,” said Patrick Birt, CEO of AdRem. “With Dallas joining our team, we’re doubling down on trust, relationships, and results.”

Meet Dallas Calles: Local Presence, Global Perspective

Dallas arrives with an extensive background serving MSPs during his time at Kaseya, a global IT management platform. He’s worked shoulder-to-shoulder with service providers on client lifecycle management, integration, scalability, and service delivery maturity that translates directly into value for AdRem’s clients. 

In Florida, Dallas will: 

  • Serve as the primary Account Manager for Florida-based clients 
  • Lead discovery, capture management, and full-funnel sales across our entire footprint 
  • Help new and existing clients align IT outcomes with business goals, compliance requirements, and budget predictability 
“South Florida is brimming with businesses that care about doing things right, especially when it comes to security and compliance,” said Dallas Calles. “I’m here to make the complex feel simple and to make sure our clients always know what’s next.”

Consistent Support, Clear SLEs, One Number to Call

No matter where you’re located, you’ll experience the same centralized, standardized support and Service Level Expectations (SLEs) that define the AdRem experience. Lisa Cardenas, VP of Commercial Services, continues to lead our support and dispatch operations for all regions. 

Florida clients also have access to a local Fort Lauderdale number, answered by a regional representative. If coordination is needed, Dallas can step in, but Lisa’s team remains the primary hub for triage, scheduling, and dispatch. 

What that means for your team: 

  • The same SLEs you rely on today 
  • The same helpdesk process and same predictable experience 
  • A new local relationship leader who understands Florida’s business and IT needs 

What This Means for Businesses

If you’re wearing five hats, trying to pass audits, and praying your backups work, here’s what our Florida expansion unlocks: 

  • Faster, more personal communication with a Florida-based Account Manager 
  • National-grade engineering and cybersecurity depth without the enterprise price tag 
  • Proactive compliance guidance (HIPAA, CMMC, NIST, cyber insurance readiness) 
  • Predictable budgeting and accountability through clearly defined SLEs
  • Strategic IT road-mapping, so IT stops being your second job 
  • Confidence you’re working with a managed IT services provider in Fort Lauderdale, Florida who gets regulated industries 

About AdRem Systems Corporation

AdRem Systems Corporation delivers managed IT services, cybersecurity, compliance readiness, and IT modernization to businesses and public-sector agencies. With offices in Virginia, Michigan, and now Florida, we pair local relationships with national-scale capabilities. 

Ready to Talk?

If you’re a current client: nothing changes about how you get support, but you’ve just gained a local advocate. 

If you’re exploring options: now’s the time to get a no-pressure IT risk assessment and see how we can reduce risk, shrink downtime, and give you a straight path through compliance. 

Chat with Dallas directly or Schedule an IT Risk Assessment today 

Media Contact: 
Ashley Birt 
adrem.news@adrem.com 

Read Official Press Release Here: AdRem Expands National Reach with New Fort Lauderdale Office and Strategic Appointment of Dallas Calles 

Fort Lauderdale Office: 2598 East Sunrise Blvd, Suite 2104, Fort Lauderdale, FL 33304
Main Support: 571-489-4141
Florida Local Line: 754-3318230 

 

 

 

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